This Framingham Bathroom was remodeled by a well-advertised Metro West Plumber in January 2006. In September 2006 the homeowner called and told me that the grout lines are cracking and tile is falling off the wall. Can I help her. The entire tile job (including taking out the shower door and replacing it), had to be redone.

Two/Three critical mistakes caused this problem:

One, the grout lines are too close together which prevents an adequate amount of grout to be inserted between the tiles;

Two, the grout was mixed too wet so that it would fit into the small grout lines. (the drier the grout is mixed the stronger it is); and

Three, mastic was used as the tile adhesive instead of thin-set mortar.